Refund policy
- Cancellation & Refund Overview
- Refund Processing Timeline
- Refunds are typically processed within 5–7 business days after the cancellation request has been verified.
- Depending on your bank, it may take additional time for the amount to reflect on your statement.
- Refunds cannot be redirected to a different account or payment mode.
- Refund & Claims Procedure
- Contact our support team at support@unipayin.com
- Share your order/payment details and reason for the refund.
- Our team will assess the request based on usage, eligibility, and applicable guidelines.
- Important Update
- UNIPAYIN processes payments on behalf of third party merchants. Refund eligibility may depend on the merchant’s policies in certain cases.
- UNIPAYIN reserves the right to approve or decline refund requests based on internal assessment and compliance requirements.
- Misuse, fraudulent claims, or violations of our Terms of Service may lead to refusal of refunds or suspension of services.
Your satisfaction is important to us. If you are not fully satisfied with our service, we will review your request and process a refund where applicable. Refunds are always issued for the lower applicable amount, based on the nature of the service and the reason for cancellation.
We encourage all users to carefully review the terms and details associated with each service before initiating a cancellation request.
All approved refunds are credited back to the original payment method used during the transaction.
This ensures a secure and compliant refund process for all UNIPAYIN users.
If you are not satisfied with the service you purchased through UNIPAYIN, you can request a refund within 10 days of the transaction.
To initiate a claim:
We value every piece of feedback we receive—it helps us strengthen our platform and enhance user experience.
Please note:
Refunds are issued only to the original payment source, and only for eligible cancelled orders.